Flutter and Wink
Policies and Information
WE ACCEPT VISA, MASTERCARD & CASH
Cancellations: We require a 24 hour notice prior to cancelling an appointment. A credit card is required to hold your reservation. We do send out text message and email reminders to remind you about your appointment however, they are a courtesy and we do ask that you be in charge about remembering your appointment date and time. You can always call to verify! However, if you no show us the day of your appointment then 50% of the service will be charged to your card.
No show: 50% of service will be charged if you no show us day of your appointment. If you no show us day of your appointment we will require you to prepay for your next appointment.
Tardiness: We understand things happen and sometimes being late is unavoidable. Clients who arrive late will only get the rest of their booked out service time. If you're going to be late give us a call and let us know. Anymore then 15 minutes late then we might have to reschedule depending on your stylist. Example: If you book 1 hour and 15 minutes and you arrive 15 minutes late, we will only proceed with the hour time left which we originally had booked for.
New Clients: Appointments will be scheduled and saved when confirming with credit card on file. If your unable to give us a card on file, you can leave a deposit here at the salon but Appointments without a card on file will be cancelled.
Children: Due to safety considerations we request you leave your children at home and plan to relax while we spoil you here at Flutter and Wink
Pregnant women: Lash Lifts and Teeth Whitening not suitable for services.
Lash Fills from a different salon: We do perform lash fills from other salons however, if they're causing any damage to your natural lashes, if you can't brush through them, if there are any clusters or glue chunks we will recommend a removal and a full set. We are all about natural lash health here and making sure you're able to maintain healthy lashes while getting extensions and having no damage.
Gift Certificates: Purchase in the salon anytime or online.